| Customization: | Available |
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| After-sales Service: | 1 Year |
| Warranty: | 1 Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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FAQ PART ONE:
RFQ1: How many electric, water, air need for the machines?
Jwell : We supply the whole layout for the extrusion project including workshop details.
RFQ2: Can I operate machine if don't have experienced engineers?
Jwell:we can send enough engineers to customer's factory in short-time (5-15days), and also customer can send engineer to JWELL factory for training to get skills of machine operation and maintaining.
RFQ3:Can we do quality checking and test running before shipment?
Jwell: 100% confirm, run and test machines before shipment with quality assurance.
RFQ4: Is it safe to use JWELL machine?
JWELL: Yes, JWELL company apply ISO and 6S production management, we carry out CE, UL quality and safety international standards.
RFQ5: How can we get spare part?
JWELL:we adopt International Brand that customer can find it in everywhere, such as Siemens, Sneider, Omron, Delixi etc, or send parts by DHL, Fedex, TNT express or by air.
FAQ PART TWO:
Q1. Is Jwell Machinery a Manufacturer?
A1: Yes, all key components of the extrusion line are made by JWELL.
We own 8 manufacturing bases and sales center in Shanghai, Haining ,Suzhou, Changzhou, Zhou Shan, Chuzhou, Foshan,Quanjiao China.
Jwell made the first Chinese screw and barrel in 1978 in brand name Jinhailuo. After more than 40 years development,
JWELL is one of the biggest extrusion machine supplier in China with 300design&test engineer, 3000 employees.
Jwell has become the premier supplier of extrusion lines and reliable business partners. Welcome to drop in us.
Q2: How many brands does Jwell Machinery own?
JWELL: Jwell Machinery owns more than 20 subsidiaries, China famous brand JINHAILUO, JWELL, BKWELL, DYUN
Are our Trade Marks.
Q3: If we don't find what we need from your website, What should we do? Do you make extrusion lines as per
Customers' specific requirement?
JWELL: Yes, we can provide bespoke service to customers with specific requirements. You can send the detailed
Requirements by email. We will check if we can develop them. We develop new machinery every month, and
Some of them may not yet be updated on our website.
Q4: How do you ensure your machinery and service quality?
JWELL: Our machines taking the European standards and follow the Germany type of business, we cooperation with
International famous brands Siemens Sneider Flender Omron ABB WEG Falk FUJI etc. Our company continuously
Imports over 1000 international first-class high precision processing equipment such as multistage machining centers,
CNC lathes and CNC milling machines from Korea, Japan etc. All our processes strictly adhere to CE certification,
IS09001 and 2008 quality management system. And we have 12 months quality warranty time. We testing the
Machine performances before each delivery. Jwell service engineers will always be here for anything you needed.
Q5: How can I order and make payments?
JWELL: Once clear your requirements and determined extrusion line is ideal for you. We will send technical solutions and
Proforma Invoice to you. You can pay via TT bank transfer, LC as you like.
Q6: If we find your bank account or email different as before, how should we respond?
JWELL: Please don't send the payment and double check with us before arrange payment (Bank details will be listed in
Every piece of proforma invoice. ) " ".
Q7: How long is the delivery date?
JWELL: Usually it takes about 1 - 4 months depends on different machinery upon receipt of order advance payment.
Q8: What is your Minimum Order Quantity?
JWELL: One. We provide both customized extrusion lines and technical solutions. Welcome contact with us for technical
Innovation or improvements for your future purchasing plan.
Q9: What is your production capacity?
JWELL: We produce more than 2000 advanced extrusion lines every year world wide.
A10: What about shipping?
JWELL: We can send the small spare parts by air express for urgent matter. And the complete production line by sea
To save the cost. You can either use your own assigned shipping agent or our cooperative forwarder. The nearest
Port is China Shanghai, Ningbo port, which is convenient for maritime transportation...
Q11: Is there any pre-after sale service?
JWELL: Yes, we support our business partners by pre-after sale service. Jwell has more than 300 technical testing
Engineers traveling world wide. Any cases would be responded with prompt solutions. We provide training, testing,
Operation and maintenance service for a life time.
Q12: Are our business& money safe with Jwell Machinery?
JWELL: Yes, your business is safe and your money is safe. If you check China company blacklist, you will see that it is
Not contain our name as we never crook our customer before.
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